When you create an account on the utc 8 platform, we collect basic identity information including your name, mobile number, email address, and date of birth. To comply with regulatory requirements in Bangladesh, we may also collect information from your National ID or passport for identity verification purposes. Your device type, operating system, browser name and version, IP address, and mobile network details are recorded automatically to help us maintain and improve service quality. If you transact via local payment methods such as bKash, Nagad, or Rocket, the transaction reference number and amount (BDT) are stored securely — your full account number is never saved. We also collect usage data — including pages visited, time spent, events wagered on, and promotions engaged with — for analytics purposes.
Utc 8 uses your data only for specific, legitimate, and clearly defined purposes. First, your identity information is essential for creating and managing your account — without it, secure login, password recovery, and customer support would not be possible. Second, payment information is used to accurately process financial transactions in BDT and to prevent fraud. Third, we analyze your usage patterns to improve the platform experience and show you relevant promotions and offers based on your preferences. Your data is also used to verify age, support responsible gaming, detect suspicious activity, and ensure compliance with applicable laws. utc 8 never sells or rents your personal data to third parties.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account Management | Name, Email, Phone | Contractual Necessity |
| Payment Processing | Transaction Reference, BDT Amount | Legal Obligation |
| Platform Improvement | Usage Data, Device Information | Legitimate Interest |
| Promotions & Offers | Preferences, History | Consent |
| Fraud Prevention | IP, Device, Transactions | Legal Obligation |
Utc 8 stores all personal data on secure servers, with sensitive information encrypted to prevent any unauthorized access. Data for active accounts is retained for as long as the account remains open; after closure, financial records may be kept for up to five years as required by law. Industry-standard encryption protocols are applied to protect payment information, and full bank account or mobile wallet numbers are never stored. Access to data within internal systems is strictly controlled — staff can only view the information necessary for their specific role. Automated 24/7 monitoring is in place to detect security incidents promptly, and in the event of a serious breach, affected users are notified as quickly as possible.
All data retained while the account is active. Financial records kept for up to 5 years after account closure.
Sensitive data is encrypted. Staff access is strictly limited by role.
Utc 8 never sells, rents, or commercially transfers your personal data to third parties. That said, limited data sharing with trusted partners may occur to keep our services running — including payment processors, identity verification providers, and technology infrastructure suppliers. All such partners are bound by strict confidentiality agreements and may only use your data for the specific purpose it was shared, nothing else. utc 8 may also disclose information as required by law in response to valid orders from Bangladeshi law enforcement or courts. Our website does not host any third-party ad networks or social media trackers that could independently collect your data. To learn more about our third-party partners and their roles, reach out to our support team.
Every utc 8 user holds several important rights over their personal data, and we fully respect each one. You can request to view or download the information stored on your account at any time — we typically respond within 7 business days. If any of your details are incorrect, you can update them directly in your account settings or reach out to our support team. Should you choose to close your account, all data not subject to legal retention requirements will be permanently deleted upon your request. You can manage your marketing preferences — including email and SMS promotions — anytime through your account settings. You also have the right to object to certain types of data processing, and we carefully review every such request.
Right to View & Download Your Data
Right to Correct or Update Inaccurate Information
Data beyond legal retention limits deleted upon account closure
Right to object to specific processing activities or marketing
Utc 8 may update this Privacy Policy from time to time as needed — particularly in response to new data protection legislation in Bangladesh or new features added to the platform. If significant changes are made, you will be notified in advance via your registered email or SMS, and the date of the latest update will always be shown on this page. Updated policies take effect 14 days after publication, giving you enough time to review them and make an informed decision. For any questions, complaints, or requests regarding your data privacy, please contact our privacy team directly. For general queries, you can also visit our FAQ page, where answers to common questions are available. We believe transparency and trust are the foundation of a lasting relationship, and we take every concern you raise seriously.
Email: privacy@utc8.net
Responses are typically provided within 7 business days. Live chat support is also available for urgent matters.
Your privacy is fully protected at utc 8. Trusted by millions of users across Bangladesh — enjoy cricket, football, and much more with complete peace of mind.